Caterpillar unveiled Cat AI Assistant, an artificial intelligence-based solution that helps customers gain knowledge on the supplier’s offerings and solutions. The assistant is designed to help customers buy, maintain, manage and operate their equipment, Cat said.
The assistant is conversational and draws on information from across the entire Caterpillar enterprise when advising. It can help manage the data on a customer’s equipment and give “insights and recommendations” for maintenance, the supplier said. It can inform technicians on maintenance and repair tasks. For operators, it can serve as a coach, “providing operators with information to work smarter and safer without switching screens, returning to the yard, or losing focus.”
The Cat AI Assistant is scheduled for release in Q1.